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🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
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Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
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⛔️ "Game not Syncing" Issue on different devices - Under Investigation ⛔️
This discussion was created from comments split from: I am trying to log into my account and keep getting OOPs something went wrong message. I checked my.
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Screen goes black after showing ad (Edited by CM: Reported to the Studio)!
Screen goes black after showing ad, and does not continue with the game. This has been happening for the past 2 days
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🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
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Compra
Fiz a compra 2 vezes de 10 barras de ouro por pix porém só entrou 10
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How pass the level 595?
I am trying from 5 weeks to solve level 595 ( 450+ Lives speded) Still i can't pass the level... please do something
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Will I be able to join the AllStar 2024 event again if first place cant win?
I got second place in the first round of knockouts. I played all day till 3AM and just couldn't catch up to #1 since she was getting points so fast.. If she isn't able to play in final, will I be able to try again for the second round? I put so much time and effort into winning this :(
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Is there anything else I can do
Please help is there anything else I can possibly do. I have been on the tournament since day 1. I know I did exactly what I must do just stay on 1st spot on the leaderboard which I have. Please I need some help. Thank yoy
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I came in 1st spot
Hello I need some help!!!!! I finished 1st spot on the leaderboard. I thought all I must do is to stay on the 1st Spot. When I started playing the leaderboard is gone. Please I need some help Boydee5
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Scores for my semifinal
I played the first round of the semi-final this morning. I came in second place. I would like to know if anyone who competed with me has a print of the screen with the podium scores? Because when I went to print the screen, it disappeared quickly and I couldn't get it. My name in the game is Nana, I know that in first…
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How can I create a bomb?
How can I create a 💣 bomb?
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So the game crashes.. and you loose your streak?
I noticed that crashes very often right before a legendary level.. I'm assuming this is built-in by them to try and get you to purchase things. Anyone else experienced this?
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2024 Tournament
Hi, I came in first in my group of 20 on 4-24-2024. However it says I was knocked out? I thought all I have to do is make it to first place and I would move on to next round. Can someone let me know. Thank you.
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Form
I haven't received the form yet
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How do I get a visa to travel to the All Stars event from Brazil?
How do I get a visa to travel to the All Stars event from Brazil?
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Eligible Form
I qualified to 2/3 Knockouts. I didn't receive any form yet. Can someone help me please? Many thanks Greg
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Eligible Form
Hi guys. I'm a little bit worried because I still didn't receive Eligible Form. Can I ask for it, please? Many thanks Greg.
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Are air ticket and accommodation for finalists?
Are air ticket and accommodation provided for the finalists? I read that you can have a guest with you. What if spouse and 1.5 year child is accompaning?
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Why is my purchase being declined
I've been trying to purchase lives but it hast constantly been declining
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I came 1st in Final Knockout Round 1- got the rewards, came back for round 2 and it not there.
I have come back at 3pm (UK Time) expecting to be an hour late for the start and nothing is on my account regarding my qualification, start time of the next round or time left in the round. Has it not started yet?
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I set this account 14 years ago I don’t remember my password
14 years ago I set this account and I don’t remember the password
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Reindivicação
Como reinvindicar meu destintivo de nivel 2000
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Did I pass the level on todays all stars?
Did I pass this last level? Do u have to get at least 3rd? I was trying hard to beat the one above me but I got so sleepy and had to go to bed. My daughter got married yesterday.
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I got second in final knockout, round 1. Am I not eligible
It’s said that you need top 10 to live finale and the other thing to win 1st in leaderboard. How’s that possible. Also I filled a form to be eligible. What’s next, is there any second chance ?